Business Associate Agreement (BAA), Terms of Use, and Privacy Policy -
Barnabus Inc.

Privacy policy

Barnabus Inc. ("Barnabus," "we," "our," or "us") is committed to protecting the privacy and confidentiality of our users’ personal and professional information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access or use our website, platform, and services (collectively, the "Services").
Barnabus Inc. is a company incorporated under the laws of Ontario, Canada, and operates under the jurisdiction of Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Personal Health Information Protection Act (PHIPA) for Ontario-based users.
Barnabus provides services to healthcare professionals in Canada, the United States, and globally.

Last Updated:

Aug 27, 2025

Scope and Applicability

This Privacy Policy applies to all users of Barnabus Services, including healthcare professionals, researchers, and invited collaborators. If you are a patient, please note that Barnabus is not intended for direct consumer use. Any patient information processed is done solely on behalf of authorized healthcare professionals using our Services.

Use of the Services

The Services are intended only for licensed healthcare professionals in Canada, the United States, and other authorized jurisdictions. By using the Services, you represent that you:

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Are legally authorized to practice in your jurisdiction;

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Have provided accurate professional credentials;

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Will use the Services in accordance with these Terms and applicable law.

The Services do not constitute medical advice. Information provided is for professional support and reference only. Decisions about diagnosis or treatment remain the sole responsibility of the healthcare provider. You are responsible for complying with all applicable laws, including HIPAA, PIPEDA, PHIPA (Ontario), and other relevant federal and provincial regulations.
If you are a Covered Entity under HIPAA and use Barnabus to transmit Protected Health Information (PHI), our Business Associate Agreement (BAA) applies and is incorporated herein by reference.

Professional Use Only

Barnabus is not intended for direct use by patients or consumers. If you are a non-professional accessing the Services, you acknowledge that content provided is not a substitute for professional medical advice, diagnosis, or treatment.

Privacy and Security

Our Privacy Policy outlines how we collect, store, and process personal and non-personal information. By using the Services, you agree to the terms of our Privacy Policy.
PHI submitted through the Services is protected under HIPAA, PIPEDA, and other applicable regulations. We apply strict security protocols, including encryption, access controls, and audit logging.

Acceptable Use

You agree not to:

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Use the Services for unlawful, unethical, or unauthorized purposes;

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Upload content that includes PHI without appropriate patient consent;

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Violate privacy, copyright, trademark, or other legal rights;

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Attempt to probe, scan, or test system security;

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Use bots, crawlers, or scraping tools to access the Services;

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Reverse-engineer or disassemble any part of the Services.

We reserve the right to suspend or terminate accounts found to be in violation of these Terms.

User-Generated Content

If you submit content (e.g., case notes, annotations, feedback), you retain ownership but grant Barnabus a royalty-free, worldwide license to use, display, and improve our Services. You are solely responsible for the legality and compliance of any information you submit.

Do not upload PHI or personally identifiable information without obtaining all legally required patient consents.

Data Collection and Use

Barnabus may collect de-identified usage data, interaction logs, and prompt inputs for the purpose of improving system performance, safety, and AI models. This data may be shared or licensed in anonymized form but will never include identifiable personal or patient data unless expressly permitted by law or consent.

Third-Party Content and Integrations

Barnabus may provide access to third-party tools, content, or APIs. We do not endorse, and are not responsible for, the accuracy, availability, or security of any third-party resources.

Service Availability and Modifications

We may modify, suspend, or discontinue parts of the Services at any time. We are not liable for loss of access, data, or interruptions caused by such changes..

Intellectual Property

All content, trademarks, designs, and software associated with Barnabus are owned by Barnabus Inc. or its licensors. You are granted a limited, non-transferable license to use the Services for personal and professional healthcare use. Any commercial use, distribution, or reproduction is strictly prohibited.

Limitation of Liability

To the maximum extent permitted by law, Barnabus and its officers, directors, employees, contractors, and partners are not liable for indirect, incidental, or consequential damages arising from use of the Services.

Barnabus’s total liability for any claim will not exceed CAD $100.

Indemnity

You agree to indemnify and hold harmless Barnabus and its affiliates against claims arising from your use of the Services, your violation of these Terms, or any unauthorized disclosure of patient or third-party data.

Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada. Any disputes shall be resolved under binding arbitration in Ontario.

Termination

We reserve the right to suspend or terminate your access at our discretion, particularly in cases of fraud, misuse, or breach of these Terms.

Feedback

Any suggestions or feedback submitted become the property of Barnabus Inc. and may be used to improve the Services without obligation or compensation.

Changes to These Terms

We may update these Terms at any time. Changes will be posted on our website. Continued use of the Services after changes means you accept the updated Terms.

Contact Us

For questions, legal notices, or support:

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